trojan horse (virus)

[Gjest Gjest_gjest_*]

Jeg har et virus på pc'en som heter Trojan horse Generic 14.EBY og jeg veit ikke hvordan jeg skal slette det, er det noen som veit hvordan man kan slette det. Trenger svar så fort som mulig.

[Pingting]

Det burde stå instrukser i anti-virusprogrammet ditt om hva du gjør videre, jeg regner med at det er det som har gitt deg beskjed om trojaneren? Prøv hjelp-menyen!

[Gjest Purple Haze]

Trojanere er ikke virus, og er utrolig vanskelig å bli kvitt. Hadde det på min pc i fjor, og fikk helt dilla!

Sønnen min er pc-ekspert, men klarte bare å "kapsle den inn", fikk ikke fjernet den. Leverte den til en dataingeniør, som heller ikke klarte fjerne den. Men da funket i det minste pc`n ganske normalt igjen.

Tror du må ha eksperthjelp til det der

[Pingting]

Trojanere er ikke virus, og er utrolig vanskelig å bli kvitt. Hadde det på min pc i fjor, og fikk helt dilla!

Sønnen min er pc-ekspert, men klarte bare å "kapsle den inn", fikk ikke fjernet den. Leverte den til en dataingeniør, som heller ikke klarte fjerne den. Men da funket i det minste pc`n ganske normalt igjen.

Tror du må ha eksperthjelp til det der

ikke alltid heldigvis - jeg har fått trojanere et par ganger, og de har heldigvis blitt snappet opp med en gang av antivirusprogrammet mitt. Da har det bare vært å slette de, scanne maskinen for å sjekke at de er vekk, og så har det gått greit. Jeg tror (og nå snakker jeg som en som virkelig ikke har peiling) problemene blir større når de ikke blir oppdaget med en gang og kommer seg "dypere" inn i maskinen.

[Gjest Gjest]

Trojanere er ikke virus, og er utrolig vanskelig å bli kvitt. Hadde det på min pc i fjor, og fikk helt dilla!

Sønnen min er pc-ekspert, men klarte bare å "kapsle den inn", fikk ikke fjernet den. Leverte den til en dataingeniør, som heller ikke klarte fjerne den. Men da funket i det minste pc`n ganske normalt igjen.

Tror du må ha eksperthjelp til det der

Det står at Trojan horse Generic 14.EBY er et virus på Avg'en anti viruset mitt, men er det ikke farlig????

[Gjest Gjest_gjest_*]

ikke alltid heldigvis - jeg har fått trojanere et par ganger, og de har heldigvis blitt snappet opp med en gang av antivirusprogrammet mitt. Da har det bare vært å slette de, scanne maskinen for å sjekke at de er vekk, og så har det gått greit. Jeg tror (og nå snakker jeg som en som virkelig ikke har peiling) problemene blir større når de ikke blir oppdaget med en gang og kommer seg "dypere" inn i maskinen.

hvordan sletter man det jeg prøver å slette det, men det kommer bare tilbake.

[Cæmis]

Trojan er en orm, men kan lage like mye skade og være like så irriterende osm et virus.

Da jeg fikk det sendte den ut linker på min MSN til alle som var online (spredning) og logget av, logget på selv og sendte for å så logge seg av igjen. Gjorde det vanskelig for meg å stoppe spredningen. PC gikk tregere og jeg endte opp med å starte PC i safemode for å få inn på Min Datamaskin og hente den ut fra en mappe der.

Ormen legger seg ofte i en mappe hvor virusprogrammet selv ikke har tilgang, noe som gjør den vanskelig å slette.

Derfor må du ofte syarte PC i safe mode som gjør at du har mulighet til å slette den manuelt. Hvor denne ormen legger seg må du finne ut av via google feks...en eller annen webside vil sikkert gi deg hvilken mappe og lokasjon selve ormen befinner seg.

NB! Ikke slett noen feil filer i safe mode, da kan du ødelegge OS på PCen.

[Cæmis]

Dette er detjeg gjorde med min Trojan...vet ikke om du vil prøve på dette selv(print it guiden) elle rom du har noen som kan hjelpe deg med dette.

Type: Trojan

Systems Affected: Windows 98, Windows 95, Windows XP, Windows Me, Windows Vista, Windows NT, Windows Server 2003, Windows 2000

The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.

1. Disable System Restore (Windows Me/XP).

2. Update the virus definitions.

3. Run a full system scan and delete all the files detected.

4. Delete any values added to the registry.

5. Edit the Win.ini file.

6. Edit the System.ini file.

7. Clear the Temporary Internet Files folder.

For specific details on each of these steps, read the following instructions.

1. To disable System Restore (Windows Me/XP)

If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.

Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.

Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.

For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:

* How to disable or enable Windows Me System Restore

* How to turn off or turn on Windows XP System Restore

Note: When you are completely finished with the removal procedure and are satisfied that the threat has been removed, reenable System Restore by following the instructions in the aforementioned documents.

For additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article: Antivirus Tools Cannot Clean Infected Files in the _Restore Folder (Article ID: Q263455).

2. To update the virus definitions

Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:

* Running LiveUpdate, which is the easiest way to obtain virus definitions: These virus definitions are posted to the LiveUpdate servers once each week (usually on Wednesdays), unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, refer to Virus Definitions (LiveUpdate).

* Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to Virus Definitions (Intelligent Updater).

The latest Intelligent Updater virus definitions can be obtained here: Intelligent Updater virus definitions. For detailed instructions read the document: How to update virus definition files using the Intelligent Updater.

3. To scan for and delete the infected files

1. Start your Symantec antivirus program and make sure that it is configured to scan all the files.

* For Norton AntiVirus consumer products: Read the document: How to configure Norton AntiVirus to scan all files.

* For Symantec AntiVirus Enterprise products: Read the document: How to verify that a Symantec Corporate antivirus product is set to scan all files.

2. Run a full system scan.

3. If any files are detected, take note of the file names, and click Delete.

If the infected files are detected in the \Temporary Internet Files\Content.IE5, due to the design of the operating system, you will not be able to delete them. Write down the entire path and file name and clear the Temporary Internet Files Folder at the end of the removal instructions.

Important: If you are unable to start your Symantec antivirus product or the product reports that it cannot delete a detected file, you may need to stop the risk from running in order to remove it. To do this, run the scan in Safe mode. For instructions, read the document, How to start the computer in Safe Mode. Once you have restarted in Safe mode, run the scan again.

After the files are deleted, restart the computer in Normal mode and proceed with the next section.

Warning messages may be displayed when the computer is restarted, since the threat may not be fully removed at this point. You can ignore these messages and click OK. These messages will not appear when the computer is restarted after the removal instructions have been fully completed. The messages displayed may be similar to the following:

Title: [FILE PATH]

Message body: Windows cannot find [FILE NAME]. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

4. To delete the value from the registry

Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. For instructions refer to the document: How to make a backup of the Windows registry.

1. Click Start > Run.

2. Type regedit

3. Click OK.

Note: If the registry editor fails to open the threat may have modified the registry to prevent access to the registry editor. Security Response has developed a tool to resolve this problem. Download and run this tool, and then continue with the removal.

4. Navigate to the subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunServices

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrenVersion\RunServicesOnce

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run

5. In the right pane, delete any value that refers to a file that was detected during the scan.

6. Exit the Registry Editor.

5. To edit the Win.ini file

WARNING: The following steps instruct you to remove the text from the run= line of the Win.ini file. If you are using older programs, they may load at startup from one of these lines. If you are sure that the text contained in these lines is for the programs that you normally use, then we suggest that you do not remove it.

If you are running Windows 95/98/Me, follow these steps:

1. Click Start > Run.

2. Type the following:

edit c:\windows\win.ini

and then click OK.

(The MS-DOS Editor opens.)

NOTE: If Windows is installed in a different location, make the appropriate path substitution.

3. In the [windows] section of the file, look for a line similar to:

run=[TROJAN FILE NAME]

Note: [TROJAN FILE NAME] refers to the file name detected during the scan.

4. If this line exists, delete everything to the right of run=

5. Click File > Save.

6. Click File > Exit.

6. To edit the System.ini file

If you are running Windows 95/98/Me, follow these steps:

1. Click Start > Run.

2. Type the following:

edit c:\windows\system.ini

and then click OK.

(The MS-DOS Editor opens.)

NOTE: If Windows is installed in a different location, make the appropriate path substitution.

3. In the [boot] section of the file, look for a line similar to:

shell = Explorer.exe [TROJAN FILE NAME]

Note: [TROJAN FILE NAME] refers to the file name detected during the scan.

4. If this line exists, delete everything to the right of Explorer.exe.

When you are done, it should look like:

shell = Explorer.exe

5. Click File > Save.

6. Click File > Exit.

7. To clear the Temporary Internet Files folder, if required

1. Log on to the computer using the name that was shown in the path that you wrote down in the scan and delete infected files section.

For example, if the path was:

C:\Documents and Setting\Linda\Local Settings\Temporary Internet Files\qrwmqczd.dll

log on to the computer as Linda.

2. Start Internet Explorer.

3. Click Tools > Internet Options.

4. In the Temporary Internet Files section, click the Delete Files button.

5. Check Delete all offline content, and then click OK.

http://www.symantec.com/security_response/...-99&tabid=3

[Gjest Gjest_gjest_*]

Dette er detjeg gjorde med min Trojan...vet ikke om du vil prøve på dette selv(print it guiden) elle rom du har noen som kan hjelpe deg med dette.

Type: Trojan

Systems Affected: Windows 98, Windows 95, Windows XP, Windows Me, Windows Vista, Windows NT, Windows Server 2003, Windows 2000

The following instructions pertain to all current and recent Symantec antivirus products, including the Symantec AntiVirus and Norton AntiVirus product lines.

1. Disable System Restore (Windows Me/XP).

2. Update the virus definitions.

3. Run a full system scan and delete all the files detected.

4. Delete any values added to the registry.

5. Edit the Win.ini file.

6. Edit the System.ini file.

7. Clear the Temporary Internet Files folder.

For specific details on each of these steps, read the following instructions.

1. To disable System Restore (Windows Me/XP)

If you are running Windows Me or Windows XP, we recommend that you temporarily turn off System Restore. Windows Me/XP uses this feature, which is enabled by default, to restore the files on your computer in case they become damaged. If a virus, worm, or Trojan infects a computer, System Restore may back up the virus, worm, or Trojan on the computer.

Windows prevents outside programs, including antivirus programs, from modifying System Restore. Therefore, antivirus programs or tools cannot remove threats in the System Restore folder. As a result, System Restore has the potential of restoring an infected file on your computer, even after you have cleaned the infected files from all the other locations.

Also, a virus scan may detect a threat in the System Restore folder even though you have removed the threat.

For instructions on how to turn off System Restore, read your Windows documentation, or one of the following articles:

* How to disable or enable Windows Me System Restore

* How to turn off or turn on Windows XP System Restore

Note: When you are completely finished with the removal procedure and are satisfied that the threat has been removed, reenable System Restore by following the instructions in the aforementioned documents.

For additional information, and an alternative to disabling Windows Me System Restore, see the Microsoft Knowledge Base article: Antivirus Tools Cannot Clean Infected Files in the _Restore Folder (Article ID: Q263455).

2. To update the virus definitions

Symantec Security Response fully tests all the virus definitions for quality assurance before they are posted to our servers. There are two ways to obtain the most recent virus definitions:

* Running LiveUpdate, which is the easiest way to obtain virus definitions: These virus definitions are posted to the LiveUpdate servers once each week (usually on Wednesdays), unless there is a major virus outbreak. To determine whether definitions for this threat are available by LiveUpdate, refer to Virus Definitions (LiveUpdate).

* Downloading the definitions using the Intelligent Updater: The Intelligent Updater virus definitions are posted daily. You should download the definitions from the Symantec Security Response Web site and manually install them. To determine whether definitions for this threat are available by the Intelligent Updater, refer to Virus Definitions (Intelligent Updater).

The latest Intelligent Updater virus definitions can be obtained here: Intelligent Updater virus definitions. For detailed instructions read the document: How to update virus definition files using the Intelligent Updater.

3. To scan for and delete the infected files

1. Start your Symantec antivirus program and make sure that it is configured to scan all the files.

* For Norton AntiVirus consumer products: Read the document: How to configure Norton AntiVirus to scan all files.

* For Symantec AntiVirus Enterprise products: Read the document: How to verify that a Symantec Corporate antivirus product is set to scan all files.

2. Run a full system scan.

3. If any files are detected, take note of the file names, and click Delete.

If the infected files are detected in the \Temporary Internet Files\Content.IE5, due to the design of the operating system, you will not be able to delete them. Write down the entire path and file name and clear the Temporary Internet Files Folder at the end of the removal instructions.

Important: If you are unable to start your Symantec antivirus product or the product reports that it cannot delete a detected file, you may need to stop the risk from running in order to remove it. To do this, run the scan in Safe mode. For instructions, read the document, How to start the computer in Safe Mode. Once you have restarted in Safe mode, run the scan again.

After the files are deleted, restart the computer in Normal mode and proceed with the next section.

Warning messages may be displayed when the computer is restarted, since the threat may not be fully removed at this point. You can ignore these messages and click OK. These messages will not appear when the computer is restarted after the removal instructions have been fully completed. The messages displayed may be similar to the following:

Title: [FILE PATH]

Message body: Windows cannot find [FILE NAME]. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click Search.

4. To delete the value from the registry

Important: Symantec strongly recommends that you back up the registry before making any changes to it. Incorrect changes to the registry can result in permanent data loss or corrupted files. Modify the specified subkeys only. For instructions refer to the document: How to make a backup of the Windows registry.

1. Click Start > Run.

2. Type regedit

3. Click OK.

Note: If the registry editor fails to open the threat may have modified the registry to prevent access to the registry editor. Security Response has developed a tool to resolve this problem. Download and run this tool, and then continue with the removal.

4. Navigate to the subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunServices

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunServicesOnce

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrenVersion\RunServicesOnce

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnceEx

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run

5. In the right pane, delete any value that refers to a file that was detected during the scan.

6. Exit the Registry Editor.

5. To edit the Win.ini file

WARNING: The following steps instruct you to remove the text from the run= line of the Win.ini file. If you are using older programs, they may load at startup from one of these lines. If you are sure that the text contained in these lines is for the programs that you normally use, then we suggest that you do not remove it.

If you are running Windows 95/98/Me, follow these steps:

1. Click Start > Run.

2. Type the following:

edit c:\windows\win.ini

and then click OK.

(The MS-DOS Editor opens.)

NOTE: If Windows is installed in a different location, make the appropriate path substitution.

3. In the [windows] section of the file, look for a line similar to:

run=[TROJAN FILE NAME]

Note: [TROJAN FILE NAME] refers to the file name detected during the scan.

4. If this line exists, delete everything to the right of run=

5. Click File > Save.

6. Click File > Exit.

6. To edit the System.ini file

If you are running Windows 95/98/Me, follow these steps:

1. Click Start > Run.

2. Type the following:

edit c:\windows\system.ini

and then click OK.

(The MS-DOS Editor opens.)

NOTE: If Windows is installed in a different location, make the appropriate path substitution.

3. In the [boot] section of the file, look for a line similar to:

shell = Explorer.exe [TROJAN FILE NAME]

Note: [TROJAN FILE NAME] refers to the file name detected during the scan.

4. If this line exists, delete everything to the right of Explorer.exe.

When you are done, it should look like:

shell = Explorer.exe

5. Click File > Save.

6. Click File > Exit.

7. To clear the Temporary Internet Files folder, if required

1. Log on to the computer using the name that was shown in the path that you wrote down in the scan and delete infected files section.

For example, if the path was:

C:\Documents and Setting\Linda\Local Settings\Temporary Internet Files\qrwmqczd.dll

log on to the computer as Linda.

2. Start Internet Explorer.

3. Click Tools > Internet Options.

4. In the Temporary Internet Files section, click the Delete Files button.

5. Check Delete all offline content, and then click OK.

http://www.symantec.com/security_response/...-99&tabid=3

Jeg fant ut av hvordan man sletter trjanerne, man scanner pc å alle trojanerne har et kodenavn. Når man har funnet ut av kodenavnet så sletter man det på prosseser, så enkelt er det

[Gjest Gjest_gjest_*]

Men hvordan er det man finner process ID??????????????????????????? Trenger svar så fort som mulig.

[Gjest pc]

trojan er ikke bare å slette nei, og man må ofte ned i registeret som en annen bruker har vist AKKURAT HVA DU SKAL GJØRE, så bare følg lista nedover! Dette er det "alle" gjør for å få vekk problemet. Har du ikke forstått hva du skal gjøre så har du ikke lest godt nok. Nei, det hjelper ikke å skumme igjennom hvis du ikke har gjort det før.